Tina Boutique FAQs
What types of wigs do you offer?
We offer a variety of high-quality human hair wigs, including lace front, glueless, and full lace wigs, in various styles, lengths, and colors.
Are your wigs ready to wear?
Yes, our wigs are designed to be easy to use, including glueless options that can be worn and styled effortlessly.
How do I choose the right wig for me?
You can use our sizing guide and style recommendations to select a wig that best suits your needs. Feel free to contact us for personalized assistance.
What is your return and exchange policy?
We accept returns and exchanges within 15 days of purchase for unworn and undamaged wigs. Please refer to our detailed return policy on the "Policies" page.
How should I care for my wig?
T o maintain your wig’s quality, we recommend washing with sulfate-free shampoo, air drying, and storing it on a wig stand when not in use. Detailed care guides can be found on our "Wig Care" page.
Do you offer custom orders?
Yes, we offer custom wig orders tailored to your specifications. Please reach out to us for a consultation and quote.
How long will it take to receive my order?
Delivery times vary depending on your location and shipping method. Typically, orders are processed and shipped within 3-5 business days, with delivery taking an additional 5-10 business days.
Do you offer international shipping?
Yes, we ship internationally. Please check our shipping policy for more details on rates and delivery times.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
Do you have physical stores?
Currently, we operate primarily online. However, we may have pop-up events or showrooms periodically, so stay tuned!
Do you offer discounts or promotions?
Yes! We regularly run promotions and sales. Subscribe to our newsletter and follow us on social media for updates.
What payment methods do you accept?
We accept all major credit cards, PayPal, and some local payment options, depending on your region.
Can I style or dye my wig?
Most of our human hair wigs can be styled and dyed. We recommend having this done by a professional to maintain quality.
How do I contact customer support?
You can reach us via our "Contact Us" page, by email at [info@tinaboutique.shop], or through our social media channels.
Do you provide tips on styling wigs?
Yes! We offer regular webinars and TikT ok lives featuring our ambassadors on wig care, styling, and application.